Vaccinations, Terms & Conditions

All dogs attending daycare or boarding must be in good health, have not been sick with any communicable diseases or parasites in the last 15 days, and have not displayed aggressive or threatening behavior towards any person or other dog(s).

Updated May 2026 Vaccination Requirements – please read carefully!

Titer Clinic Testing as an Alternative to Annual Vaccinations

For adult dogs who have proof of vaccination as puppies including required boosters, we will accept Titer Clinic testing for Distemper and Parvo virus antibody presence. If the testing shows adequate protection, we will follow the retesting schedule recommended by your veterinarian as expiration of your dog’s vaccinations.

Bordetella is required as an annual vaccination to attend daycare or boarding. It is recommended that the vaccination be done every 6 months to boost immunity.

Rabies is recommended by most veterinarians; however, we do not require mandatory vaccination to attend daycare or boarding.

Leptospirosis is recommended by many veterinarians, however currently we do not require mandatory vaccination to attend daycare or boarding. If our daycare programming changes and we add hikes and/or off leash walks to the daily programs, where potential exposure to contaminated soil or water may occur, we will re-address our vaccination policy and advise all current clients accordingly.

Puppies

Must have all DHP/DAP/DAPP including boosters before attending daycare. Please allow for two weeks after the last booster to book your dog for daycare.

Adult Dogs

We accept titer antibody testing along with proof of initial vaccinations for adult dog vaccinations. Re-testing timelines will be at the recommendation of your veterinarian. We will use the recommended retesting dates as expiration of the vaccinations for your dog’s health records.

Potential Risks & Health Issues

Inherent Risks of Play
I acknowledge that Urban Canine Adventures Inc. in Vernon, BC operates in an open-play environment, which carries inherent risks, including:
a. Potential transmission of communicable parasites or illnesses, such as canine papilloma virus (“puppy warts”) or upper respiratory illnesses like Kennel Cough.
b. Minor injuries, such as broken nails, sore pads, puncture wounds, abrasions, and cuts, particularly in short-coated breeds.
c. Possible behavioral issues.
Pet Health Issues While at Urban Canine Adventures Inc.
I understand that if my dog(s) develop health or behavioral issues, the staff at Urban Canine Adventures Inc. will address them as they see fit, and I as the owner, will assume full financial responsibility for any related expenses. If my dog(s) become ill or injured, or if veterinary care is necessary for any reason, I authorize Urban Canine Adventures Inc. to seek veterinary care from my designated veterinarian or a veterinarian of their choice. In case of an emergency, I understand that care will be sought from the nearest veterinary clinic. If the dog is boarding, during my absence, Urban Canine Adventures Inc. will care for my dog(s). In an emergency, I authorize the release of all medical records related to my dog(s) to Urban Canine Adventures Inc., its affiliates, and subsidiaries, and I grant permission for representatives of Urban Canine Adventures Inc. to communicate with the veterinarian regarding my dog(s)’ diagnosis, prognosis, and treatment.

Kennel Cough

It is our recommendation that daycare dogs be immunized with Bordetella every 6 months. It is mandatory for vaccination annually to attend daycare or boarding as preventative maintenance. Kennel cough is highly contagious upper respiratory virus. There are approximately 7 strains of kennel cough and the Bordetella vaccine does not protect against all strains. Kennel cough can lead to congestion, nasal discharge, upset stomachs, diarrhea, vomiting and lethargy. In rare complex strain cases it can develop into pneumonia. Kennel cough is transmitted primarily with sneezing, air borne droplets and nose touching. We cannot keep dogs from physical contact in daycare as they play, wrestle and sleep together. Kennel cough can be contracted at a in a dog park, on a dog walk where your dog touches his nose to a pole that an infected dog just touched, having a dog in your backyard with your own dog, it can be carried on our shoes, and it can be contracted environmentally. When dogs in daycare exhibit signs of kennel cough, it was originally brought into the facility by a dog from a dog-to-dog contact/exposure or an environmental exposure outside of daycare. We take every precaution and have a strict cleaning protocol to prevent spread or contamination. If your dog shows any signs of cough, yack, sneezing, upper respiratory issues such as nasal discharge or lethargy/diarrhea or vomiting, backwards sneezing DO NOT bring your dog to daycare If your dog is boarding and shows symptoms, the dog will be segregated from other dogs for the duration of the stay to prevent potential spread of the virus.

Liability Release

I release Urban Canine Adventures Inc., its affiliates, subsidiaries, and staff from any liability for health or behavioral issues that may arise in my dog(s). I accept full responsibility for any harm caused by my dog(s) during their attendance at Urban Canine Adventures Inc., including harm to other dog(s)s, employees, or the facility itself.

Preventative Maintenance Commitment
All dogs attending daycare and boarding must have flea and tick prevention protocol. If your dog comes to daycare and has fleas or lice, the dog will be segregated and quarantined until you are able to pick the dog up.
If my dog(s) passes away while in the care of Urban Canine Adventures Inc., they will be taken to my designated veterinarian for further instructions.

Spay and Neuter (altering)

I understand that all male dog(s)s must be neutered by age of 1 year to continue to attend. Females must not be in season (heat) while attending daycare, they must stay home while going through the heat cycle. If an altered or unaltered dog exhibits aggression, excessive mounting or marking in the daycare they may be dismissed until the behaviour is corrected or the dog is altered.

Cabins
I consent to my dog(s) being placed in a cabin (in the front bay) during boarding and/or daycare as needed primarily for decompression and eating. They are provided a bed, blankets, water and a floor mat. I also consent to Kim Madsen taking my dog home with her at night if that has been pre-arranged with the client.

Photography and Video Release
I understand that Urban Canine Adventures Inc. may take photographs or recordings of my dog(s) for any purpose without compensation. I grant permission for Urban Canine Adventures Inc. and its affiliates to use such images, and I acknowledge that video surveillance will not be shared with customers.

Fees & Payments - Daycare
I understand that daycare payment is required upon service completion. Please understand our staff need downtime as well, so I acknowledge late fees will apply if the dog(s) is not picked up during designated pick up and drop off times. If the dog(s) is not picked up before we close at the end of the day, 7:00 pm, the dog(s) will be booked in for boarding at the Owner’s cost. Payment is due for all services provided when you pickup your dog(s).

Fees and Payments – Boarding

Charges start the first day the dog(s) is dropped off, just like a hotel visit. Payment is due for all services provided when you pickup your dog(s). If the dog is not picked up during the designated pickup hours on the day the dog is due for pickup, the dog will be booked into a full day of daycare at the Owner’s expense. Any special accommodation must be authorized in writing by Kimberley Madsen.

Unauthorized Extended Stay
All extended stays past the expected pickup day, must be authorized by Kimberely Madsen in writing. If the dog(s) is not picked up within 5 days without an authorized extension, they may be considered abandoned. In such cases, Urban Canine Adventures Inc. may relinquish my dog(s) to the appropriate animal authority. I acknowledge that if my dog(s) are abandoned, I will be responsible for all fees incurred and will have no recourse against Urban Canine Adventures Inc

Authorized Pick Up

For everyone’s level of comfort and safety, and for liability reasons, we can only release your dog(s) to the people listed on your pickup list.

Hours of Operation & Late Pick-Up Fees
I acknowledge that it is my responsibility to check the operating hours of Urban Canine Adventures Inc. I understand that late pick-up fees may apply if my dog(s) are not picked up before closing.

Front Desk & Reception Hours

Monday – Friday 6:30 am to 6:00 pm
Saturdays – by appointment

Daycare Drop Off & Pickup Times

Monday – Friday 6:30 am to 9:30 am
Monday – Friday 2:30 pm to 5:00 pm

Boarding Check In and Check Out Times

Check In

Monday through Friday: 6:30 am to 9:30 am or 2:30 pm to 5:00 pm

Saturdays: By appointment

Check Out

Monday through Friday: 6:30 am to 9:30 am (if the dog is not picked up until afternoon, we will charge for a day of daycare).
Saturdays: By appointment

There is no drop off or pickup on Sundays. If the dog is boarding on Friday, pick up will either be Saturday by appointment, or Monday morning during morning check in and check out times. If the dog is picked up in the afternoon, a full day of daycare is applied to the invoice. If a dog boards during long weekends, pick up will be the first business day after the long weekend.